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Charging port · Innsbruck

Not charging? Often it's just dust.

The cable wobbles, the phone only charges at one angle or not at all. Before we replace anything, we check whether a thorough cleaning does the job – that's more often the case than you'd think.

Time
~60′
Starting price
from €89
Warranty
6 mo.
Good to know

Clean or replace?

Not every charging port is broken. We tell you honestly what your device needs.

Diagnosis always freeIf the price is too high, you take your device back – nothing is charged.
  1. 01

    Often a cleaning is enough

    Dust and lint from your pocket collect in the port. The plug no longer sits all the way in and only charges at one angle. A careful cleaning often solves it.

  2. 02

    When it has to be replaced

    If the contacts are bent, corroded or the port is loose, only a replacement helps. On many models it sits on its own module – that's quick.

  3. 03

    We test the cable and charger too

    Sometimes it isn't the phone at all. We test with our own cable and charger so you don't repair for nothing.

Models

Charging port for your model.

Lightning, USB-C or older Micro-USB: for popular models we have the part in stock.

Other brands

XiaomiHonor
  • Xiaomi
  • Redmi
  • Honor
  • Vivo
  • Google Pixel
  • OnePlus

Not listed? Book your device ahead – we'll tell you right away whether we can get the part.

How it works

Check first, then repair.

  1. 01

    Drop by

    No appointment at Sillpark. Best bring your cable along.

  2. 02

    Check & clean

    We look at the port for free. If a cleaning does the job, that's often it.

  3. 03

    Replace if needed

    If the port needs replacing, you hear the binding price first – usually done in about 60 minutes.

FAQ

Quick answers.

Why does my phone only charge when the cable is at an angle?

Usually there's dirt in the port or the contacts are worn. We first check whether a cleaning is enough.

How much does a charging port repair cost?

From €89, depending on the model. If a cleaning is enough, we tell you beforehand – the binding price is free to ask.

How long does the replacement take?

For popular models about 60 minutes, usually the same day.

Can I keep charging my phone wirelessly?

Yes, wireless charging works independently of the port. It's a good stopgap – but a loose port won't get better from it.

Related

Something else broken?

Starting prices apply to the most affordable model. We tell you the binding price for your device for free, before we start.

Sillpark · OG1

Just drop by.

Museumstraße 38, 6020 Innsbruck – on the 1st floor of Sillpark. Listed on the mall map as “Teleplanet & Postpartner”.

Mon – Fri
9:00 – 19:00
Saturday
9:00 – 18:00
Sunday
Closed